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Contents
1 Planning, developing & maintaining a program
1.1 Planning pro bono for the firm
1.2 Current models of law firm pro bono
1.3 Defining pro bono for the firm
1.4 Promoting a pro bono culture
1.5 Surveying interest
1.6 Identifying needs and sources of work
1.7 Setting targets and budgets
1.8 Coordinating pro bono work in the firm
1.9 Involvement of all levels
1.10 Counting and crediting time
1.11 Pro bono policy
1.12 Costs and disbursements
1.13 Measurement, record keeping and evaluation
1.14 Training and skills
1.15 Standards
1.16 Reflections of a pro bono coordinator
2 Procedures & practice issues
2.1 Casework procedures
2.2 Supervision
2.3 Letters of engagement
2.4 Risk management
2.5 Taxation issues
2.6 Troubleshooting
3 Precedents & pro formas
3.0 Precedents and pro formas
3.1 Sample pro bono policies
3.2 Sample pro bono procedure
3.3 Sample letters of engagement (5)
3.4 Pro bono survey
3.5 Pro bono database and sample monthly report
3.6 Sample referral and assessment form
3.7 Application and approval forms
3.8 Sample new pro bono matter memorandum
3.9 Sample evaluation form
3.10 Pro bono matter closure report
3.11 Secondment agreements (2)
3.12 Encouraging pro bono
4 Information & resources
4.1 Secondment issues
4.2 Pro bono referral schemes
4.3 Legal aid
4.4 Community legal centres and Indigenous legal organisations
4.5 Disbursement assistance
4.6 Interpreter services
4.7 Advising and acting for Indigenous clients
4.8 Clients with disabilities
4.9 Law firm pro bono contacts
4.10 Useful websites
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